Regular collections

Regular collections are where payments can be defined by a regular schedule and regular amount.
Regular collections can be scheduled by creating payment plans and associating them with active mandates.

Autopay Online Plus will automatically sweep the database for planned collections and then put them into a batch for submission based on the collection plan associated to the mandate. The payment batch will then be visible on your All payments screen ready for your approval. See Processing Payment Files.

Autopay Online Plus will also process the correspondence (send the emails) depending on the scheduling you have set in the collection profile.

One-off collections

If Direct Debit collections cannot be defined by a regular schedule and amount, i.e. the amount being collected varies or the period of collection varies, then one-off payments (or irregular payments) can be configured.

Payment information can be imported into Autopay Online Plus as a one-off collection (see the section Import Options) or a user can manually enter this information into the solution from the user interface (see the section Mandates).

Autopay Online Plus will put the payment information into a batch which will then be visible on your All payments screen ready for your approval. See Processing Payment Files.

Autopay Online Plus will also process the correspondence (send the emails) depending on the scheduling you have set in the collection profile.